What is the recommended procedure for filing a service complaint with USPS?

The recommended procedure for filing a service complaint with USPS involves submitting claims through the USPS website or at your local post office. This option is optimal because it allows for a more streamlined and efficient process. The USPS website offers specific online forms tailored for various types of service complaints, making it easier for customers to provide necessary details and track their submissions. Likewise, visiting a local post office can facilitate direct communication with a postal representative who can assist in filing the complaint and ensure that it is documented correctly.

Utilizing these methods ensures that the complaint is officially logged within the USPS system, capturing all pertinent information needed for resolution. This structured approach also helps the USPS to address and respond to issues more effectively.