What does “Informed Delivery” offer to customers?

“Informed Delivery” offers customers a preview of their incoming mail, allowing them to see what letters and packages are expected to arrive in their mailbox. This feature enhances the convenience and awareness of mail delivery, providing users with digital images of the exterior of their mail, which can be viewed online each morning. This is particularly useful for people who may be away from home or want to keep track of important documents or parcels.

While tracking past packages and delivery confirmation via phone call might provide some level of service, they do not encompass the specific function of giving an advance look at incoming mail. Similarly, offering discounts on future shipping is unrelated to the core service provided by “Informed Delivery”. The main focus of this service is on mail visibility and information about what is on the way, making the option regarding the preview of incoming mail the correct choice.