Postal Service Practice Exam

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What does the acronym SOLAR stand for in communication?

Smile, open body language, look engaged, active listening, relaxed demeanor

Square face, open posture, lean in, eye contact, relax

The acronym SOLAR in communication is often used to describe effective nonverbal communication techniques that promote engagement and understanding during interactions. It emphasizes being present and approachable while communicating with others, which is crucial for building rapport and creating a supportive environment.

The components of the acronym highlight specific behaviors: having a square face ensures you're facing the person directly, an open posture conveys openness and receptivity, leaning in indicates interest and attentiveness, maintaining eye contact fosters connection, and relaxing helps ease any tension in the conversation.

These factors combined ultimately enhance the quality of communication and foster better interactions. Understanding and applying the principles embodied in SOLAR can significantly improve both personal and professional communication effectiveness.

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Send, observe, listen, assess, respond

Smile, observe, listen, act, respond

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